Agency Partner Manager, Germany/DACH (Remote, Germany)

Job post summary
Location EMEA
Team Partnerships and Business Development

About the role

Agency Activation, Growth and Management (50% of time) 

  • Developing strategies and ship projects to activate new Partners 

  • Identify high potential Partners top of funnel and accelerate their onboarding

  • Manage the complete activation and growth funnel for agency partners 

  • Ensure product adoption along the products available in-market. 

  • Take responsibility for KPIs

  • Develop dedicated activation and growth strategies for different Partner types 

  • Developing individual growth strategies for high performing Partners

  • Collaborate and influence cross-functional localisation onboarding funnel

  • Define and ship new funnels for new Partner segments

Portfolio Strategic Planning (15% of time)

  • Define and execute on a strategic approach for sourcing, marketing, managing and growing the agency partner ecosystem, primarily focusing on Germany and DACH

  • Outlining a strategic roadmap for agency partnerships for DACH, working closely with other influencing business units

  • Ensure your funnel segments continue to prosper (the today) while working in collaboration with the business to define and activate future plans (the tomorrow)

  • Surfacing opportunities for market growth and enablement opportunities through qualitative and quantitative research

  • Clearly articulates the value of the Partner Program and advocates for Partners across Shopify, providing transparent context in cross-team activities

Regional Development (15% of time)

  • Work with your cross-functional colleagues in other Business Units/teams across Shopify, and Global Teams on over-arching projects and deliverables that cater to the regional mission in Germany and other EMEA markets 

  • Adopt the regional mission statement and business/operational plans by executing tactics within the region

  • Work with the global program on the modular adoption of global activities for the benefit of Germany and craft

  • Determine scalable approaches for how you execute your role, to benefit the team and program

  • Support regional expansion plans within EMEA as required 

Process & Operations (20% of time)

  • Ensure operational elements of the role are conducted on a weekly basis, including (but not exclusive to) regional data management, partner performance metrics, cross-department metrics, project plans, salesforce management, and agency case assignment

Qualifications

  • A minimum experience of 3 years in ecommerce, digital services, agency or partnerships

  • Business-fluent written and spoken language skills in English and German

  • Passion for agencies, partnerships, ecosystem, brands and ecommerce

  • Understanding of the inner workings of freelancers, startups, digital and full-service agencies

  • Deep understanding of the balance between long-term and short-term impact of partnerships on the product and business

  • Good understanding of all aspects of agencies, from a business, financial, and strategic perspective, and day to day (employee resourcing, selling, marketing, service development)

  • Eagerness to help partners to succeed, but not afraid to enforce the rules

  • Ability to deliver on the tactical/admin side of the role (ex. data management, project management)

  • To make decisions, you formulate hypotheses and validate them with data. For that you will cooperate with our data scientists to identify and monitor relevant metrics

  • Experience working across multiple business units, comprised of many stakeholders and influencing factors

  • Ability to work with cross-functional teams within the wider organisation to implement improvements and have impact

  • A strong growth mindset how to activate and scale an ecosystem 

  • Curiosity and know how on researching a business

  • As a proactive self-starter, you demonstrate your own initiative 

  • Make great decisions quickly: agility and adaptability to change will help you achieve your goals.

  • Proven project management skills

Closing date: Friday, May 27th at 11:59PM CEST

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process 

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