Talent Systems Coordinator (Remote, Tokyo)

Job post summary
Location Asia
Team HR and Culture

About the role

At Shopify, Humans are the lifeline of the company. Our various teams help keep our employees supported, compensated, growing and learning, so that they can perform to the best of their ability. We, the Talent team, keep the pulse of the organization and continue to strengthen from within by building the Shopify environment.

We’re looking for someone special to join the Talent Support Operations team as a Talent Systems Coordinator based in Tokyo - Japan. Our Talent Support Operations team impacts those memorable moments in a candidate and employee journey at Shopify. From reach outs to shortlist, how and when they receive their job offer, day to day questions supporting them through constant change and iteration, all the way through to their last day at Shopify. Our mission is to deliver a human centered, consistent candidate, employee and Talent experience so Shopify can continue to grow and make commerce better for everyone. 

As a Talent Systems Coordinator, you will work closely with Talent and Leads at Shopify. You will draft documents, run reports and enter items into Workday or other systems. Data integrity is what you dream about at night, and solving operational problems quickly is your jam!  

In this role you’ll be:

  • Supporting Talent Business Partners in their day-to-day tasks including supporting system changes such as role changes, promotions, location changes, lead changes, exits, payroll changes, etc.

  • Performing high volume HR administrative tasks and maintaining data integrity within our Workday (HRIS)

  • Maintaining quality and accessibility of Talent & Employee-facing knowledge (Intranet, Knowledge Management System, etc) in order to focus on solving true employee problems

  • Exercising your knowledge in payroll, taxable benefits; Employment Standards and Law in multiple jurisdictions; and Shopify programs on employee leaves within the region

  • Acting as the connective tissue for the Talent team and other stakeholders

  • Focusing on efficiency of process execution and continually asking and answering the question, “How can we make this process better”?


  • Experience in a high volume HR Administrative role, including; understanding and enacting Employment Standards and Law in multiple jurisdictions within the APAC region

  • Native Japanese required

  • A high level of empathy and care for stakeholders and employees

  • Love of, and a wizard with, all things administrative and operational

  • Experience with Workday would be an asset

  • Attention to detail and accuracy are a must

  • A history of learning and picking up on new things quickly, and the ability to get up to speed and understand how complex things work

  • Rolling up your sleeves to get things done and work independently on your own

  • Strong communication, organizational, analytical and decision-making skills, as well as great judgment

We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. We’re really looking forward to learning more about you and your interest in joining our team.

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

If you’re interested in helping us shape the future of commerce, click the “Apply now” button to submit your application. We know that applying to a new role takes a lot of work and we value your time. 

Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encouraging everyone to apply.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process 

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