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Customer Support

Get the freedom to solve real problems for real people and never stop learning.

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Keep it real

It’s not just tech support, it’s people support. It won’t always be easy, but if you’re resourceful, ask questions, and enjoy having genuine human conversations, you may have just found your dream team.

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Remote and in control

Remote work opportunities with Shopify make it possible to be part of a growing tech company, without relocating. Do fulfilling work, make a real impact, and own your role.

Explore roles in Customer Support

Job postings for Customer Support
Position Team Location
Support Advisor (Remote, New Zealand) Customer Support ANZ
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Japan) Customer Support Asia
Overnight Support Advisor (Remote, Western Canada) Customer Support Americas
Overnight Support Advisor (Remote, Eastern Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in Chinese (Mandarin) (Remote, New Zealand) Customer Support New Zealand
Bilingual Customer Service Specialist - Fluent in Danish (Remote, Ireland) Customer Support Ireland
Bilingual Customer Service Specialist - Fluent in German (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in French (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in Danish (Remote, Eastern Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in German (Remote, Eastern Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in French (Remote, Eastern Canada) Customer Support Americas
Support Advisor (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in German (Remote, Ireland) Customer Support Ireland
Bilingual Customer Service Specialist - Fluent in French (Remote, Ireland) Customer Support Ireland
Overnight Bilingual Customer Service Specialist - Fluent in Chinese (Simplified & Mandarin) (Remote, Eastern Canada) Customer Support Americas
Overnight Bilingual Customer Service Specialist - Fluent in Chinese (Simplified & Mandarin) (Remote, Western Canada) Customer Support Americas
Overnight Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Western Canada) Customer Support Canada
Overnight Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Eastern Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in Danish (Remote, Western Canada) Customer Support Canada
Technical Writer - Merchant Facing (Remote, Canada) Customer Support Americas
Support Specialist, Merchant Verification (Remote, Canada) Customer Support Americas
Support Specialist, Merchant Verification (Remote, Ireland) Customer Support EMEA
Senior Support Lead, Billing and Payments (Remote, Canada) Customer Support Americas
Senior Support Lead, Billing and Payments (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Team Lead - Fluent in Japanese (Remote, Singapore) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Singapore) Customer Support Asia
Customer Service Specialist (Remote, Singapore) Customer Support Asia
Customer Service Team Lead - (Remote, Singapore) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Chinese (Mandarin) (Remote, Singapore) Customer Support Asia
Bilingual Customer Service Team Lead - Fluent in Chinese (Mandarin) (Remote, Singapore) Customer Support Asia
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