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Customer Support

Get the freedom to solve real problems for real people and never stop learning.
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Keep it real

It’s not just tech support, it’s people support. It won’t always be easy, but if you’re resourceful, ask questions, and enjoy having genuine human conversations, you may have just found your dream team.

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Remote and in control

Remote work opportunities with Shopify make it possible to be part of a growing tech company, without relocating. Do fulfilling work, make a real impact, and own your role.

Explore roles in Customer Support

Job postings for Customer Support
Position Team Location
Bilingual Customer Service Specialist - Fluent in Dutch (Remote, Ireland) Customer Support Ireland
Bilingual Customer Service Specialist - Fluent in Dutch (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Sapporo, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Okinawa, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Fukuoka, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in German (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in German (Remote, Ireland) Customer Support EMEA
Customer Service Team Lead - (Remote, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in French (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in French (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in Swedish (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in German (Remote, United Kingdom) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in French (Remote, United Kingdom) Customer Support EMEA
Customer Service Specialist (Remote, Singapore) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Danish (Remote, Eastern Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in Danish (Remote, Ireland) Customer Support Ireland
Support Advisor (Remote, New Zealand) Customer Support ANZ
Customer Support Senior Lead, Japan (Remote, Japan) Customer Support Asia
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