Support

Be yourself, grow your skills, and solve meaningful problems to help empower entrepreneurs around the world.

Jump to open roles in Customer Support 

Keep it real

It’s not just tech support, it’s people support. It won’t always be easy, but if you’re resourceful, ask questions, and enjoy having genuine human conversations, you may have just found your dream team.

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Fernanda Publio — Shopify Support Advisor

“Shopify attracts individuals from all different backgrounds who come together with one common goal.”

Fernanda Publio — Shopify Support Advisor

Remote and in control

Remote work opportunities with Shopify make it possible to be part of a growing tech company, without relocating. Do fulfilling work, make a real impact, and own your role.

Job postings for Customer Support
Position Team Region
Shopify Retail Support Specialist - Expression of Interest (Remote, Western Canada) Customer Support Americas - Canada
Support Advisor - Fluent in Brazilian Portuguese (Remote, Ireland) Customer Support Ireland
Support Advisor - Fluent in German (Remote, Ireland) Customer Support EMEA, Europe
Support Advisor - Fluent in Japanese (Remote, Canada) Customer Support Americas - Canada
Support Advisor - Fluent in Spanish (Remote, Ireland) Customer Support Ireland Remote
Support Advisor - Fluent in Swedish (Remote, Ireland) Customer Support EMEA, Europe
Support Advisor (Remote, New Zealand) Customer Support New Zealand
Support Advisor - Fluent in French (Remote, Ireland) Customer Support Ireland
Director of Support Delivery Customer Support Americas
Support Advisor - Fluent in Spanish (Remote, Eastern Canada) Customer Support Americas - Canada
Support Advisor - Fluent in Swedish (Remote, Eastern Canada) Customer Support Americas - Canada
Support Advisor - Fluent in Dutch (Remote, Ireland) Customer Support Ireland
Support Advisor - Fluent in Dutch (Remote, Eastern Canada) Customer Support Americas - Canada
Support Advisor - Fluent in Spanish (Remote, Western Canada) Customer Support Americas - Canada
Shopify Retail Support Specialist - Expression of Interest (Remote, Eastern Canada) Customer Support Americas - Canada
Senior Revenue Operations Specialist (Canada) Customer Support Americas - Canada
Support Advisor (Remote, Western Canada) Customer Support Americas - Canada
Support Advisor - Fluent in Danish (Remote, Eastern Canada) Customer Support Americas - Canada
Support Advisor - Fluent in Korean (Remote, Eastern Canada) Customer Support Americas - Canada
Support Advisor - Fluent in Korean (Remote, Ireland) Customer Support Ireland Remote