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Customer Support

Get the freedom to solve real problems for real people and never stop learning.
Play the video Shopify Customer Support Advisors work remotely

Keep it real

It’s not just tech support, it’s people support. It won’t always be easy, but if you’re resourceful, ask questions, and enjoy having genuine human conversations, you may have just found your dream team.

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Remote and in control

Remote work opportunities with Shopify make it possible to be part of a growing tech company, without relocating. Do fulfilling work, make a real impact, and own your role.

Explore roles in Customer Support

Job postings for Customer Support
Position Team Location
Support Advisor (Remote, New Zealand) Customer Support ANZ
Bilingual Customer Service Specialist - Fluent in Dutch (Remote, Ireland) Customer Support Ireland
Bilingual Customer Service Specialist - Fluent in Dutch (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in Dutch (Remote, Eastern Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Sapporo, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Okinawa, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Fukuoka, Japan) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Chinese (Mandarin) (Remote, Singapore) Customer Support Asia
Bilingual Customer Service Team Lead - Fluent in Japanese (Remote, Singapore) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Singapore) Customer Support Asia
Bilingual Customer Service Specialist - Fluent in Danish (Remote, Western Canada) Customer Support Canada
Bilingual Customer Service Specialist - Fluent in Danish (Remote, Eastern Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in Danish (Remote, Ireland) Customer Support Ireland
Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Japan) Customer Support Asia
Overnight Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Eastern Canada) Customer Support Americas
Overnight Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Western Canada) Customer Support Canada
Overnight Bilingual Customer Service Specialist - Fluent in Chinese (Simplified & Mandarin) (Remote, Western Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in German (Remote, Ireland) Customer Support Ireland
Bilingual Customer Service Specialist - Fluent in French (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in French (Remote, Ireland) Customer Support EMEA
Bilingual Customer Service Specialist - Fluent in French (Remote, Eastern Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in Italian (Remote, Eastern Canada) Customer Support Americas
Money Support Specialist (Remote, Ireland) Customer Support EMEA
Money Support Specialist (Remote, Western Canada) Customer Support Americas
Bilingual Customer Service Specialist - Fluent in Chinese (Simplified & Mandarin) (Remote, Western Canada) Customer Support Americas
Support Lead - Customer Support (Remote, Canada) Customer Support Americas
Team Lead - Customer Support (Remote, New Zealand) Customer Support Auckland, New Zealand
(Non-remote)
Team Lead - Customer Support (Remote, Canada) Customer Support Americas
Team Lead - Customer Support (Remote, Ireland) Customer Support Cork, Ireland
(Non-remote)
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