1 search results for “Gab Maheux”

Ecommerce Customer Service: Holiday Insights Direct from 10 Industry Leaders

Ecommerce Customer Service: Holiday Insights Direct from 10 Industry Leaders

Ecommerce Customer Service: Holiday Insights Direct from 10 Industry Leaders

74.5% of online businesses generating $10 million or more per year in revenue ranked customer service as a pressing concern for holiday ecommerce. 

That looming challenge is why we reached out to seven high-growth retailers, the two Shopify Plus Partners powering their CS technology, and even Shopify’s own customer support leadership … 

To find real answers to 10 of the toughest ecommerce customer service questions for the holidays. 

Continue reading