Lesson 3: The importance of a return policy and trust badges

Lesson 3: The importance of a return policy and trust badges

Building trust is key, and your top priority when building a dropshipping website.

Make sure that your return policy is clear, easy to access, and completely comprehensive. Liaison with your suppliers and ensure you have an easy way to get in touch about returns and exchanges. Ease your customer into a sale by giving them the comfort of a good return policy.

Another way to build trust is through trust badges. They’re a great way to build trust, and let your customer know that you’re legit and that their money and credit card information is completely safe.

These can be placed right before checkout, or somewhere on your website where they are completely visible.

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