3 search results for “Tomas Fulajtar”

What Makes or Breaks an Ecommerce Shopping Experience? This Survey has the Answers

What Makes or Breaks an Ecommerce Shopping Experience? This Survey has the Answers

Youstice Ecommerce Shopping Survey

Customer complaint management app Youstice recently interviewed 3,000 customers about their online purchasing behaviour. This exclusive survey covered three key European markets — the UK, France and Germany.

These insights are invaluable advice that you can pass along to your clients, helping them to implement these suggestions for maximum results. Here are some of the survey's key findings. 

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7 Useful Tips On Handling Difficult Clients

7 Useful Tips On Handling Difficult Clients

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It should come as no surprise that avoiding complaints from your clients may affect your company’s reputation and business. Research shows that as many as 66% of disgruntled clients will most likely choose not to work with you again if they purchased a faulty solution or experienced bad service.

Here are seven ways to avoid losing clients — and save your brand’s reputation.

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