LoyaltyLion

About

Business description

With 12+ years of loyalty innovation working with 10,000+ brands, we help Shopify stores move beyond generic loyalty programs. With LoyaltyLion, brands create unique experiences that drive repeat purchases, influence customer behavior, and increase profitability across 

Never Fully Dressed’s team wanted to reward their loyal customers and build a stronger foundation with their new customers. Thanks to their unique combination of financial and experience-based rewards, NFD generates 32% of its total revenue from its loyalty program membe. They have also increased their member spend by 59% increased their repeat purchase rates by 64%.

The INKEY List recognized it was time to shift their focus to retention. They needed a reliable platform that could match the speed of their expansion, while helping them build a better understanding of their customer base. 

The INKEY Insider program launched in 2022 and 58% of the brand’s total revenue is driven by the program. Redeeming INKEY Insider members have a 3.4x higher LTV. 

Oh Polly built an integrated loyalty page, highlighting the exclusive perks available to Oh Polly Rewards members. The Oh Polly Rewards program drives 18% of the brand’s total revenue. Platinum tier members spend nearly 9x as much as Bronze tier members, and purchasing 6x more often. The loyalty program has also driven 72k social followers and over 500k newsletter signups in 12 months.

HOLY uses their loyalty program to power personalized communication with members, building excitement around product drops, and fueling revenue growth through both retention and acquisition. The program drives 21% of total revenue and redeeming members have a 5.1x higher CLV.

P.Louise’s tiered loyalty gifting turned their initial TikTok fandom into DTC and in-store success and supported new international ventures. Today there are over 600 members in their loyalty program and redeeming members have a 6.7x higher customer lifetime value.

Evereve’s previous loyalty program was postcard-based and difficult to scale. They needed a new loyalty program that gave true visibility online, visibility at POS, and was consistent across every way customers shop. Today 30% of annual revenue is driven through the loyalty program and members shop almost 6x more frequently than non-members.