Zendesk builds software for better customer relationships. It empowers
organizations to improve customer engagement and better understand their
customers. Zendesk products are easy to use and implement. They give
organizations the flexibility to move quickly, focus on innovation, and scale
with their growth.
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Our Zendesk integration is among our most popular & valuable for merchants. Collecting reviews is part one of a multi-part strategy to leverage feedback to improve customer experiences. Active dialogue with customers is crucial, and our partnership with Zendesk makes that engagement seamless.Deb Duffield, Director, Global Tech PartnershipsTrustpilot
How to go Omnichannel
Omnichannel has rapidly become the standard for meeting customer expectations in support. We analyzed product usage data from more than 45,000 Zendesk customers to identify why companies are taking an omnichannel approach and how to do it.
5 Tips to Grow Sales using Zendesk Chat
Join our Chat experts for a 30-minute interactive webinar where you’ll learn how to develop and improve your chat strategy to deliver more sales for your company. We will examine industry trends in chat and the impact they have on your ecommerce business.