Press Releases

UPS and Shopify Join Forces to Help Deliver Fast, Guaranteed Shipping to Merchants in Time for the Holiday Season

November 16, 2017

Suite of UPS services embedded within Shopify to easily manage shipping in one place

ATLANTA and OTTAWA, Ontario – Nov. 16, 2017 – Just in time for the holiday season, UPS (NYSE: UPS) and Shopify Inc. (NYSE: SHOP) (TSX: SHOP), are unveiling a platform integration that make UPS's premium services available to small businesses. Shopify’s hundreds of thousands of small U.S. businesses will now receive competitive, pre-negotiated domestic and international rates that save on list prices, along with a streamlined shipping and fulfillment solution.

With UPS® services and solutions integrated into the Shopify platform, businesses can now easily manage all aspects of shipping and fulfillment in one place.  Several services including UPS 2nd Day Air® and UPS Ground are available to give merchants the flexibility and speed needed to meet customer needs at a good value. Tracking and billing are also integrated into Shopify, helping reduce the time and effort it takes a business owner to keep up with the status and cost of shipments.

In addition to the new, competitive rates already embedded, future Shopify Shipping enhancements could include savings on pickups, the ability to ship to 8,800 UPS Access Point®locations, UPS My Choice service for customers to personalize delivery times and locations, simplified online solutions for returns, and other elements of UPS’s suite of ecommerce solutions.

“By embedding UPS natively into Shopify’s platform, merchants will get the breadth and reliability of UPS’s services to more than 220 countries and territories, while easily managing all aspects of shipping and fulfillment in one place,” said Jerome Roberts, Vice President of Global Product Innovation, UPS. “Shopify merchants now have access to UPS’s industry-leading tools and can provide the same high quality services as large ecommerce companies.”

Shopify merchants can activate UPS shipping rates and labels with a one-click acceptance of UPS terms and conditions in Shopify Shipping. A dedicated support line is now open for Shopify merchants to receive free consultations and shipping advice, especially with their Black Friday/Cyber Monday preparations. The hotline number is 1-833-BFCM-WIN (1-833-232-6946). This line will be available 24 hours a day, 7 days a week through the end of November.

“UPS and Shopify believe entrepreneurship should be accessible to everyone, and we share a unique passion to empower small businesses who form the backbone of the global economy,” said Maia Benson, Head of Global Shipping and Fulfillment, Shopify. “Working with UPS helps level the playing field for small businesses to compete against larger brands with guaranteed delivery times and competitive rates previously unavailable to many small- and medium-sized merchants.”

About UPS

UPS (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including transporting packages and freight; facilitating international trade, and deploying advanced technology to more efficiently manage the world of business. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide. The company can be found on the web at ups.com or pressroom.ups.com and its corporate blog can be found at longitudes.ups.com. To get UPS news direct, follow @UPS_News on Twitter. 

About Shopify

Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Shopify currently powers over 500,000 businesses in approximately 175 countries and is trusted by brands such as Red Bull, Nestle, GE, Kylie Cosmetics, and many more.

Forward-looking Statements

This press release contains certain forward-looking statements within the meaning of applicable securities laws, including statements regarding planned platform integrations between Shopify and UPS. The forward-looking statements contained in this news release represent Shopify’s expectations as of the date of this news release, and subsequent events may cause these expectations to change. Shopify undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required by law.

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